Thank you for trusting RCP Shelters. We appreciate your business!
Please refer to this Order Workflow Information page throughout your order’s life cycle to familiarize yourself with the process from order to delivery. Each step must be completed before proceeding to the next step. Click the section below to review more specific information in each step.
Please share this information with all relevant participants in this project to help set appropriate expectations.
1. Purchase Order / Order Deposit
Purchase Order
Simple PO’s or signed Proposal/Order forms are accepted. PO’s with legalese, contingent liability, or liquidated damages are not accepted.
Order Deposit
An order deposit is required to initiate the order. Please reference the Order Deposit Invoice for the amount and mailing address. Credit card and ACH payments are accepted.
2. Drawing Preparation
Engineering
Engineering needs specific information to design the structure and prepare drawings.
- Installation address
The specific site address is used to reference local loading conditions for design. - Slab Options
- Standard: We can design a new slab to work in conjunction with the column piers to reduce the overall foundation depth.
- Alternate: We can forgo the new slab design and engineer deeper column piers.
- Geotechnical report
If available, engineering uses the soil bearing values instead of assumed allowable soils pressures to design foundations.
Foundations
A complimentary foundation design is included.
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- Shape
Most models will be designed with a pier foundation to fit standard Sonotube sizes. For some models, a spread foundation is more efficient. Square foundations may be available upon request. Additional engineering fees may apply. - Depth
Most pier foundations are at least 4’ deep. Many are deeper. Spread foundations may be available upon request. Additional engineering fees may apply. - Anchorage
Most steel column and base shoe foundations are design with poured in place anchor bolts. Depending on loading conditions, epoxy anchor design may be available upon request. Additional engineering fees may apply.
- Shape
Electrical Cutouts / Pathways (not applicable to all orders)
If required, electrical cutouts and conduit pathways within tube steel structures may be available. Because electrical details are unique to each project and can affect the structural design, it is priced per individual project. Please reference the Electrical Provisioning Guide for limitations and instructions for information required.
3. Drawing Completion
Certified drawings will be emailed for review, comment, and/or approval for fabrication. Drawings are prepared for 22” x 34” plans and will print legibly at half scale on 11” x 17”. These drawings are for permitting and installation. Please forward the drawings to the installer. Drawings will not be delivered with materials.
Certified calculations are available upon request.
4. Release to Fabrication
Three items must be completed to proceed to fabrication:
- Drawing approval, which can be as simple as an email
- Color selections
- Order/Fabrication deposit(s) paid
Once received, orders are queued in the order they were released for fabrication. Lead times are not guaranteed, subject to change on short notice, and do not include holiday weeks. If included with the order, anchor bolts and templates will arrive in two separate shipments a few weeks after release to fabrication.
There are several delivery-related checkpoints that we will email or call you about:
- 2 months (or more) before delivery: We will email a tentative delivery date.
- 4 weeks before delivery: We will email to initiate coordination.
- 1 week before delivery: We will email to confirm or reschedule delivery.
- Friday before delivery: The logistics coordinator will call with a tentative day and time window.
- 24 hours (minimum) before delivery: The driver will call to coordinate specifics.
5. Final Payment
Final payment is due on Tuesday, the week before delivery, or net 30 days with approved credit. Please reference the Balance Invoice for the amount due.
To apply for credit, please download, complete, sign, and return an unaltered credit application. Credit approval requirements are shown on the application.
6. Shipping
We will email on the Thursday before the ship date to confirm the delivery or reschedule. Trucks are typically loaded on Fridays for delivery the following week. Trucking will call the specified delivery contact at least 24 hours prior to arrival to make arrangements.
Unless specifically noted otherwise, prices are based on pooled shipments. Delivery dates are not guaranteed, as they are subject to change based on available shipping routes or weather. Dedicated freight is available upon request for an appropriate fee.
7. Delivery
- Thursday before delivery
We will email to confirm. - Friday before delivery
The logistics coordinator will call the delivery contact with a tentative delivery date and time. - 24 hours before delivery
The driver will call the delivery contact to coordinate specifics.
Please review our Delivery Information & Storage Recommendations webpage for more information.